Frequently asked questions
Which payment methods are accepted?
At Wilson Oxford, we accept:
- Shop pay
- Visa
- Mastercard
- American express
- Maestro
- Google pay
Are there any costs for my order?
No. Shipping is free on all orders. Orders are fulfilled through our logistics partners and dispatched via established carrier networks.
Total delivery time within the United States typically takes 5–12 business days, and all orders are sent with tracking.
Can I cancel my order within a certain period?
If you wish to cancel your order, please contact us as soon as possible at info@wilson-oxford.com with your order number.
Orders may be cancelled within 12 hours of purchase if they have not yet shipped.
Once an order has shipped, it cannot be cancelled and must be returned after delivery in accordance with our Return & Refund Policy.
What should I do if I have questions or concerns about my order?
We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. We're here to help.
Email: info@wilson-oxford.com
Phone number: +1 347 7639927
What is the return policy at Wilson Oxford?
Please contact info@wilson-oxford.com to receive return instructions.
Items should be returned in their original condition where reasonably possible.
Returns are processed through our United States returns facility in accordance with our Return & Refund Policy.