Privacy policy

Wilson Oxford operates this website and online store to provide customers with access to our products and services. Wilson Oxford is operated by Imexva B.V., a company registered in the Netherlands.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following personal information:

Name
Billing and shipping address
Email address
Phone number
Order and transaction details
IP address and basic device information

We do not store full payment card details. Payments are processed securely by our payment service providers.

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Communicate about your orders or inquiries
Improve our website and services
Comply with legal and accounting obligations

We only collect and use information that is necessary to operate our business and serve our customers.

3. Payment Processing

Payments on our website are processed securely by Shopify Payments and other PCI-DSS compliant payment providers.

Wilson Oxford does not store or have access to your full payment card details.

4. Sharing of Information

We may share your personal information only with trusted service providers that help us operate our store, including:

Shopify (website hosting and e-commerce platform)
Payment processors
Logistics and delivery partners

These partners use your information only as necessary to provide their services.

We do not sell, rent, or trade your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential website functionality
Analyze website traffic
Improve user experience

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and to meet legal, regulatory, and accounting requirements.

7. Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal obligations

To make a request, please contact:

info@wilson-oxford.com

8. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.